Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order or enter information on our site.

How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We use regular Malware Scanning. We never ask for personal or private information like email addresses or credit card numbers. All transactions are processed through Payfast our gateway provider and are not stored or processed on our servers.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

 

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@nubianqueenon101.com  and we will promptly remove you from ALL correspondence.

 

Shipping

Shipping takes 5-7 working Days to be delivered for ALL goods in Stock. For Out of Stock goods and order is placed and it will take 3-4 Weeks to be delivered to your door.

 

Warranty

All bags have a 6 months Warranty from date of Purchase, this is only for Factory Faults not for Carelessness. We will fix your bag free of Charge. If the damage can not be fixed it will be replaced